{"id":17789,"date":"2022-11-26T12:42:00","date_gmt":"2022-11-26T10:42:00","guid":{"rendered":"https:\/\/debesyla.lt\/uzrasai\/?p=17789"},"modified":"2023-06-28T20:27:38","modified_gmt":"2023-06-28T17:27:38","slug":"kodel-kodel-kodel-kodel-kodel","status":"publish","type":"post","link":"https:\/\/debesyla.lt\/uzrasai\/lv\/2022\/kapec-kapec-kapec-kapec\/","title":{"rendered":"&quot;K\u0101p\u0113c, k\u0101p\u0113c, k\u0101p\u0113c, k\u0101p\u0113c, k\u0101p\u0113c?&quot;: <i>Risin\u0101jumu \u0123ener\u0113\u0161anas tehnika<\/i>"},"content":{"rendered":"<p>Tehnika &quot;5 k\u0101p\u0113c&quot; ir piem\u0113rota gan ideju dom\u0101\u0161anai, gan lietot\u0101ja v\u0113lmju aprakst\u012b\u0161anai. Var izmantot gan komand\u0101, gan vienatn\u0113.<\/p>\n<p>L\u016bk, k\u0101 tas darbojas:<\/p>\n<ol>\n<li>S\u0101kum\u0101 - <strong>tev ir probl\u0113ma X<\/strong>. Pie\u0146emsim, ka &quot;lo\u0123istikas noda\u013ca kav\u0113jas ar s\u016bt\u012bjumiem&quot; vai lietot\u0101js saka, ka vi\u0146am &quot;nepat\u012bk \u0161is dizains&quot;. Varat pierakst\u012bt probl\u0113mu vai vienk\u0101r\u0161i patur\u0113t to pr\u0101t\u0101.<\/li>\n<li>Jaut\u0101t:\u00a0<strong>k\u0101p\u0113c?<\/strong><\/li>\n<li><strong>Pierakstiet atbildi vai paturiet to pr\u0101t\u0101.<\/strong> Varb\u016bt j\u016bs dzird\u0113siet, teiksim, &quot;ir aizkav\u0113\u0161an\u0101s, jo nav tuk\u0161u pasta autom\u0101tu&quot; un &quot;kaut kas ir nepareiz\u0101 kr\u0101s\u0101&quot;.<\/li>\n<li>Jaut\u0101jiet v\u0113lreiz:\u00a0<strong>k\u0101p\u0113c?<\/strong><\/li>\n<li><strong>Pierakstiet atbildi v\u0113lreiz vai paturiet to pr\u0101t\u0101.<\/strong> Var dzird\u0113t, ka &quot;klientiem nav citu pieg\u0101des iesp\u0113ju&quot; un &quot;p\u0101r\u0101k b\u0113rni\u0161\u0137\u012bgas kr\u0101sas, gribas ko nopietn\u0101ku&quot;. K\u0101 redzat, ir v\u0113rts veikt piez\u012bmes, jo var k\u013c\u016bt gr\u016bti visu patur\u0113t pr\u0101t\u0101. Bet rakst\u012bt nevajag.<\/li>\n<li>Ja j\u016btat, ka v\u0113l neesat atradis patieso probl\u0113mas c\u0113loni, jaut\u0101jiet <strong>&quot;k\u0101p\u0113c&quot;<\/strong>\u00a0un atkal. Atk\u0101rtojiet, l\u012bdz j\u016btat, ka esat atradis atbildi.<\/li>\n<\/ol>\n<p>Parasti \u0161o ciklu ieteicams atk\u0101rtot vismaz <strong>5<\/strong> reizes, <a href=\"#footnote-1-17789\" id=\"note-1-17789\" class=\"footnote-link\">1<\/a> bet tas nav nepiecie\u0161ams. Var turpin\u0101t gan \u012bs\u0101k, gan ilg\u0101k.<\/p>\n<p><strong>Br\u012bdinu, ka metodei ir ierobe\u017eojumi:<\/strong> pan\u0101kumi ir atkar\u012bgi no respondentu sp\u0113jas dom\u0101t, izv\u0113rt\u0113t un saskat\u012bt probl\u0113mu. Ja j\u016bsu komanda vai lietot\u0101js neiedzi\u013cin\u0101s, nav v\u0113l\u0113\u0161an\u0101s un laika atbild\u0113t, vi\u0146u atbildes var izklaus\u012bties k\u0101 &quot;es nezinu&quot; vai &quot;tas ir slikti&quot;.<\/p>\n<p>T\u0101tad - sakiet atbild\u0113t\u0101jiem nesteidzieties, veltiet \u0161ai sp\u0113lei vismaz 15 min\u016btes (katram jaut\u0101jumam 3 min\u016btes), lai padom\u0101tu un n\u0101ktu klaj\u0101 ar paties\u012bbu.<\/p>\n<p>Vingro\u0161anai var noder\u0113t sekojo\u0161ais <a href=\"https:\/\/miro.com\/templates\/5-whys\/\" target=\"_blank\" rel=\"noopener\">Miro<\/a> un <a href=\"https:\/\/www.mural.co\/templates\/five-whys-worksheet\" target=\"_blank\" rel=\"noopener\">sienas gleznojums<\/a> veidnes. Bet tos izmantot nav nepiecie\u0161ams.<\/p>\n<div id=\"parasas\" class=\"\"><svg viewbox=\"0 0 900 189\" width=\"200\">\n        <path class=\"d-1\" d=\"M67 50L5 172\"\/>\n        <path class=\"d-2\" d=\"M19 152c7 8 30 33 59 32 41-1 76-46 80-100 2-22-6-77-42-79C61 2-1 54 46 76\"\/>\n        <path class=\"a\" d=\"M204 126.9c1.4-6-1-23.7-8.8-23.3-33.2 1-44 50-31 54 11 3 22-10 36-25 2-3 14 9 25 10\"\/>\n        <path class=\"nie\" d=\"M211 157c45-44 65-58 70-54 6 5-16 42-12 45 6 4 47-55 57-49 7 4-7 34 4 47 8 11 20 7 28 1 18-14 28-28 27-22s-5 38 46 16c21-9 22-29 13-36-3-2-16 6-16 16-1 18 14 29 37 28\"\/>\n        <path class=\"t-1\" d=\"M387 80a1 1 0 1 0 2 0 1 1 0 1 0-2 0\"\/>\n        <path class=\"liu\" d=\"M444 184C549 88 546 23 536 23c-19 0-57 74-57 122 0 4 5 13 13 16 5 3 11 2 16 1 6-1 11-6 17-10l39-32c0 6-2 8-3 14-2 7-2 10 1 14l5 4c6 3 14 1 20-1 17-7 26-19 44-29 3-1 8-4 12-2l5 6c4 11 1 16 4 22s13 10 20 8 12-9 13-14l4-13 3-5 6-4 13-5c3-1 6-3 10-8\"\/>\n        <path class=\"t-2\" d=\"M576 85a1 1 0 1 0 2 0 1 1 0 1 0-2 0\"\/>\n        <path class=\"s-1\" d=\"M720 142c8 2 27 3 35-3 6-4-18-36-22-32-3 4-6 19-30 65\"\/>\n        <path class=\"s-2\" d=\"M756 140c4-1 9-4 12-8\"\/><\/svg>\n    <\/div>\n    <noscript><img decoding=\"async\" src=\"https:\/\/debesyla.lt\/uzrasai\/wp-content\/themes\/debesyla-uzrasai-child\/inc\/img\/fallback-parasas.png\" alt=\"Daniels\" style=\"top: -2.5em; position: relative;\"><\/noscript>\n<div class=\"footnotes\"><hr \/><ol><li id=\"footnote-1-17789\" class=\"footnote\"><p>T\u0101p\u0113c tehniku sauc par &quot;5 K\u0101p\u0113c&quot; metodi.<a href=\"#note-1-17789\" class=\"footnote-return\">&#8617;<\/a><\/p><\/li><!--\/#footnote-1.footnote--><\/ol><\/div><!--\/#footnotes-->","protected":false},"excerpt":{"rendered":"<p>Tehnika &quot;5 k\u0101p\u0113c&quot; ir piem\u0113rota gan ideju dom\u0101\u0161anai, gan lietot\u0101ja v\u0113lmju aprakst\u012b\u0161anai. Var izmantot gan komand\u0101, gan vienatn\u0113.<\/p>","protected":false},"author":1,"featured_media":17792,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[59,85],"class_list":{"0":"post-17789","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-pamastymai","8":"tag-kurybiskumas","9":"tag-metodai"},"_links":{"self":[{"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/posts\/17789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/comments?post=17789"}],"version-history":[{"count":0,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/posts\/17789\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/media\/17792"}],"wp:attachment":[{"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/media?parent=17789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/categories?post=17789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/tags?post=17789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}