{"id":13726,"date":"2019-11-25T14:24:00","date_gmt":"2019-11-25T11:24:00","guid":{"rendered":"https:\/\/debesyla.lt\/uzrasai\/?p=13726"},"modified":"2021-09-20T21:18:32","modified_gmt":"2021-09-20T18:18:32","slug":"ka-daryti-jei-tavo-klientai-atrodo-protiskai-atsilike","status":"publish","type":"post","link":"https:\/\/debesyla.lt\/uzrasai\/lv\/2019\/ko-darit-ja-jusu-klienti-skiet-garigi-atpalikusi\/","title":{"rendered":"Ko dar\u012bt, ja j\u016bsu klienti \u0161\u0137iet gar\u012bgi atpaliku\u0161i?"},"content":{"rendered":"<p>J\u016bs noteikti esat sask\u0101ru\u0161ies ar \u0161\u0101diem cilv\u0113kiem. Paskaidrot vi\u0146iem, ka X vai Y ir burtiski neiesp\u0113jami\u2026 Vai ar\u012b Z var viegli izdar\u012bt pats, un l\u016bk, k\u0101\u2026 Vai ar\u012b M, L un P nav j\u016bsu darba joma\u2026 <strong>D\u017e<\/strong><strong>vi\u0146iem tas nepat\u012bk!<\/strong><\/p>\n<p>Vi\u0146i atk\u0101rto savu jaut\u0101jumu. It k\u0101 ar pirmo reizi neb\u016btu sapratis... Un b\u016bt\u012bb\u0101 t\u0101s ir lielas s\u0101pes dup\u0161\u0101.<\/p>\n<blockquote><p>\u201cSaka, ka viens labs klients ir lab\u0101ks par 20 idiotiem. Varb\u016bt t\u0101 ir taisn\u012bba?\u201d<\/p><\/blockquote>\n<p>T\u0101das domas \u0161aud\u0101s galv\u0101.<\/p>\n<h2><b>Ko dar\u012bt ar idiotiem klientiem?<\/b><\/h2>\n<p>Nu... varu padal\u012bties pieredz\u0113.<\/p>\n<p>Pats esmu sastapies ar t\u0101diem cilv\u0113kiem, apkalpojis, pa\u0146\u0113mis naudu un atst\u0101jis laim\u012bgus. <strong>Un es pats esmu bijis t\u0101ds idiots.<\/strong><\/p>\n<p>Da\u017ei fakti:<\/p>\n<ul>\n<li><b>\u0160iem cilv\u0113kiem ir re\u0101las probl\u0113mas.<\/b> Neatkar\u012bgi no t\u0101, vai t\u0101 ir boba, vecs v\u012brs, toddler vai [[ievietojiet k\u0101du citu klibu attaisnojumu, lai neklaus\u012btos \u0161ajos cilv\u0113kos]], vi\u0146i joproj\u0101m ir cilv\u0113ki. Un vi\u0146u probl\u0113mas ir re\u0101las.<\/li>\n<\/ul>\n<ul>\n<li><strong>Bet varb\u016bt vi\u0146i nezina, k\u0101 tos izskaidrot.<\/strong> Un t\u0101 var b\u016bt vienk\u0101r\u0161i vi\u0146u probl\u0113ma - vi\u0146iem ir disleksija, t\u0101p\u0113c vi\u0146i nevar atbild\u0113t uz j\u016bsu v\u0113stul\u0113m (t\u0101p\u0113c ar\u012b papildus pal\u012bdz\u012bbas snieg\u0161ana pa telefonu, videozvanu vai tie\u0161raid\u0113 noder), vi\u0146iem ir bailes no autoservisa darbiniekiem (varb\u016bt tas ir gr\u016bti iedom\u0101ties, bet man k\u0101dreiz t\u0101da bija), ir probl\u0113mas ar pa\u0161kontroli vai vi\u0146i vienk\u0101r\u0161i nesaprot, ko v\u0113las.<\/li>\n<\/ul>\n<ul>\n<li><strong>K\u0101 jau min\u0113ju: vi\u0146i var nesaprast, ko grib. <\/strong><strong>Un par ko te br\u012bn\u012bties?<\/strong> Tu ar\u012b bie\u017ei ritini cauri Facebook sienai, l\u012bdz ieraugi kaut ko, kas kr\u012bt ac\u012bs, bet nezini, k\u0101p\u0113c tik ilgi s\u0113di Facebook...<\/li>\n<\/ul>\n<ul>\n<li><strong>Bet galu gal\u0101 j\u016bsu uzdevums ir saprast probl\u0113mas ar pusv\u0101rdu.<\/strong> Laba prostit\u016bta nejaut\u0101 &quot;k\u0101 tu grib\u0113tu b\u016bt \u0161eit tagad?&quot; Vi\u0146a vienk\u0101r\u0161i apmierina un pa\u0146em naudu. P\u0113c tam klients n\u0101k otrreiz, jo vi\u0146am pat nebija j\u0101paskaidro, ko vi\u0146\u0161 v\u0113las!<\/li>\n<\/ul>\n<ul>\n<li><strong>Un t\u0101p\u0113c ir svar\u012bgi nenov\u0113rt\u0113t m\u016bsu klientus par zemu.<\/strong> Jo, kad tu kaut ko nenov\u0113rt\u0113 vai noraksti nost, tu vi\u0146us vairs neklausies. Lab\u0101kais veids, k\u0101 saboj\u0101t jebkuras attiec\u012bbas, ir justies p\u0101r\u0101kam. Jo gr\u016bt\u0101k j\u016bs m\u0113\u0123in\u0101t to piespiest, jo vair\u0101k j\u016bs atstumjat. Tas attiecas ar\u012b uz attiec\u012bb\u0101m \u0123imen\u0113.<\/li>\n<\/ul>\n<ul>\n<li><strong>Ir vesel\u012bgi piev\u0113rsties kou\u010dingam, pat ja neesat konsultants.<\/strong> B\u016bt\u012bb\u0101 viss kou\u010dings ir tikai t\u0101ds \u2013 r\u012bku komplekts, kas pal\u012bdz\u0113s ieklaus\u012bties k\u0101da cita probl\u0113m\u0101s.<\/li>\n<\/ul>\n<ul>\n<li><strong>Katrs stulbs klients = iesp\u0113ja nopeln\u012bt.<\/strong> Bet n\u0113! Vienk\u0101r\u0161\u0101kais veids ir vienk\u0101r\u0161i apgriezties... N\u0113. Tas nedarbosies ilgi. Ta\u010du \u0161ie klienti tik un t\u0101 sastapsies ar J\u016bsu darba tr\u016bkumiem, atrad\u012bs citus meistarus un paliks pie vi\u0146iem. Neesi Karolis \u0160imkus.<\/li>\n<\/ul>\n<ul>\n<li><strong>\u2026Es dom\u0101ju, ka \u0161ie cilv\u0113ki ir cilv\u0113ki, kuri PAT NEZIN, KA V\u0112L GRIB NO JUMS IEPIRKTIES.<\/strong> Iedom\u0101jieties, ja b\u016btu cilv\u0113ki, kuri nezin\u0101ja, ka apak\u0161ve\u013ca past\u0101v? Un tad vi\u0146iem pied\u0101v\u0101t? Vi\u0146i b\u016btu saj\u016bsm\u0101 un ieg\u0101d\u0101tos visu, jo apak\u0161ve\u013ca ir vienk\u0101r\u0161i p\u0101rsteidzo\u0161a. (Manupr\u0101t.) \u0160\u012b ir jauna telpa j\u016bsu m\u0101rketingam, jaunu ideju \u0123ener\u0113\u0161anai, LEAN filozofijas p\u0101rbaudei. Klienti no nekurienes.<\/li>\n<\/ul>\n<ul>\n<li><strong>Jums vienk\u0101r\u0161i j\u0101atrod \u0161ie idioti un j\u0101par\u0101da vi\u0146iem, j\u0101past\u0101sta, kas j\u016bs esat un cik br\u012bni\u0161\u0137\u012bgs ir j\u016bsu &quot;jaunais&quot; izgudrojums.<\/strong> Tom\u0113r - zi\u0146as nav nekas t\u0101ds, par ko neviens nav dzird\u0113jis (tas nav iesp\u0113jams) - zi\u0146as ir kaut kas jauns j\u016bsu klientam.<\/li>\n<li><strong>Stulbie klienti k\u013c\u016bst par lab\u0101kajiem klientiem, ja esat vi\u0146u draugs.<\/strong> Tas ir gr\u016bt\u0101k nek\u0101 vienk\u0101r\u0161i to norakst\u012bt vai veikt darbu pas\u012bvi-agres\u012bvi. Bet, ja j\u016bs \u0161os iestat\u012bjumus ievietotu nedaudz, rezult\u0101ti b\u016btu p\u0101rsteidzo\u0161i. Tie idioti saprat\u012bs savas k\u013c\u016bdas, m\u012bl\u0113s tevi par sapratni, uzklaus\u012b\u0161anu...<\/li>\n<\/ul>\n<p>...Par klaus\u012b\u0161anos bija p\u0113t\u012bjumi, kas p\u0113t\u012bja \u0123imenes \u0101rstu un pacientu darba attiec\u012bbas. <b>Izr\u0101d\u0101s, ka pacienti, kuri ar \u0123imenes \u0101rstiem run\u0101ja ilg\u0101k par ~20 min\u016bt\u0113m, pat ne par slim\u012bb\u0101m(!!!), atvese\u013coj\u0101s \u0101tr\u0101k. <\/b>Vi\u0146i vienk\u0101r\u0161i bija p\u0101rliecin\u0101ti par \u0101rst\u0113\u0161anas efektivit\u0101ti, jo jut\u0101s uzklaus\u012bti, jut\u0101s lab\u0101s rok\u0101s, prec\u012bz\u0101k pild\u012bja \u0101rsta nor\u0101d\u012bjumus. Iedom\u0101jieties, cik for\u0161i b\u016btu, ja visi j\u016bsu klienti dar\u012btu tie\u0161i t\u0101, k\u0101 j\u016bs sak\u0101t?<\/p>\n<p>Kr\u0101pnieks ne\u0146emtu v\u0113r\u0101 \u0161o ieteikumu, jo vi\u0146am nav nepiecie\u0161ams, lai klients b\u016btu laim\u012bgs un atgrieztos vair\u0101kas reizes. Kr\u0101pniekiem nav paciet\u012bbas, t\u0101p\u0113c vi\u0146i labpr\u0101t\u0101k noraksta sliktos klientus, apkr\u0101pj tos, dara sliktu darbu, uztver to k\u0101 pa\u0161saprotamu un visu izslauka. Vi\u0146iem nav ilg\u0101ka termi\u0146a pl\u0101na vai perspekt\u012bvas, t\u0101p\u0113c vi\u0146i turpin\u0101s iztur\u0113ties pret saviem stulbajiem klientiem k\u0101 pret stulbiem, nevis cilv\u0113kiem.<\/p>\n<p>Idioti klienti, lai k\u0101 j\u016bs m\u0113\u0123in\u0101tu, j\u016bs, iesp\u0113jams, no vi\u0146iem neizvair\u012bsities. Joproj\u0101m b\u016bs vair\u0101k vai maz\u0101k nezino\u0161i pirc\u0113ji.<\/p>\n<p><strong>Un lab\u0101kais, ko m\u0113s k\u0101 profesion\u0101\u013ci varam dar\u012bt, ir iem\u0101c\u012bties run\u0101t ar stulbiem. K\u013c\u016bsti par vi\u0146u draugiem. K\u013c\u016bsti par vi\u0146u m\u012b\u013cot\u0101jiem. Pal\u012bdziet vi\u0146iem sirsn\u012bgi.<\/strong><\/p>\n<p>Uz biznesa fona tas izklaus\u0101s d\u012bvaini, bet\u2026<\/p>\n<div id=\"parasas\" class=\"\"><svg viewbox=\"0 0 900 189\" width=\"200\">\n        <path class=\"d-1\" d=\"M67 50L5 172\"\/>\n        <path class=\"d-2\" d=\"M19 152c7 8 30 33 59 32 41-1 76-46 80-100 2-22-6-77-42-79C61 2-1 54 46 76\"\/>\n        <path class=\"a\" d=\"M204 126.9c1.4-6-1-23.7-8.8-23.3-33.2 1-44 50-31 54 11 3 22-10 36-25 2-3 14 9 25 10\"\/>\n        <path class=\"nie\" d=\"M211 157c45-44 65-58 70-54 6 5-16 42-12 45 6 4 47-55 57-49 7 4-7 34 4 47 8 11 20 7 28 1 18-14 28-28 27-22s-5 38 46 16c21-9 22-29 13-36-3-2-16 6-16 16-1 18 14 29 37 28\"\/>\n        <path class=\"t-1\" d=\"M387 80a1 1 0 1 0 2 0 1 1 0 1 0-2 0\"\/>\n        <path class=\"liu\" d=\"M444 184C549 88 546 23 536 23c-19 0-57 74-57 122 0 4 5 13 13 16 5 3 11 2 16 1 6-1 11-6 17-10l39-32c0 6-2 8-3 14-2 7-2 10 1 14l5 4c6 3 14 1 20-1 17-7 26-19 44-29 3-1 8-4 12-2l5 6c4 11 1 16 4 22s13 10 20 8 12-9 13-14l4-13 3-5 6-4 13-5c3-1 6-3 10-8\"\/>\n        <path class=\"t-2\" d=\"M576 85a1 1 0 1 0 2 0 1 1 0 1 0-2 0\"\/>\n        <path class=\"s-1\" d=\"M720 142c8 2 27 3 35-3 6-4-18-36-22-32-3 4-6 19-30 65\"\/>\n        <path class=\"s-2\" d=\"M756 140c4-1 9-4 12-8\"\/><\/svg>\n    <\/div>\n    <noscript><img decoding=\"async\" src=\"https:\/\/debesyla.lt\/uzrasai\/wp-content\/themes\/debesyla-uzrasai-child\/inc\/img\/fallback-parasas.png\" alt=\"Daniels\" style=\"top: -2.5em; position: relative;\"><\/noscript>","protected":false},"excerpt":{"rendered":"<p>J\u016bs noteikti esat sask\u0101ru\u0161ies ar \u0161\u0101diem cilv\u0113kiem. Paskaidrot vi\u0146iem, ka X vai Y ir burtiski neiesp\u0113jami\u2026 Vai ar\u012b Z var viegli izdar\u012bt pats, un l\u016bk, k\u0101\u2026 Vai ar\u012b M, L un P nav j\u016bsu darba joma\u2026 <strong>D\u017e<\/strong><strong>vi\u0146iem tas nepat\u012bk!<\/strong><\/p>","protected":false},"author":1,"featured_media":15555,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[51,120],"class_list":{"0":"post-13726","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-pamastymai","8":"tag-marketingas","9":"tag-verslas"},"_links":{"self":[{"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/posts\/13726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/comments?post=13726"}],"version-history":[{"count":0,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/posts\/13726\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/media\/15555"}],"wp:attachment":[{"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/media?parent=13726"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/categories?post=13726"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/lv\/wp-json\/wp\/v2\/tags?post=13726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}