{"id":17789,"date":"2022-11-26T12:42:00","date_gmt":"2022-11-26T10:42:00","guid":{"rendered":"https:\/\/debesyla.lt\/uzrasai\/?p=17789"},"modified":"2023-06-28T20:27:38","modified_gmt":"2023-06-28T17:27:38","slug":"kodel-kodel-kodel-kodel-kodel","status":"publish","type":"post","link":"https:\/\/debesyla.lt\/uzrasai\/en\/2022\/why-why-why-why-why\/","title":{"rendered":"&quot;Why, why, why, why, why?&quot;: <i>Solution generation technique<\/i>"},"content":{"rendered":"<p>The &quot;5 whys&quot; technique is suitable for both thinking of ideas and describing the user&#039;s wishes. Can be used both in a team and alone.<\/p>\n<p>Here&#039;s how it works:<\/p>\n<ol>\n<li>In the beginning - <strong>you have problem X<\/strong>. Let&#039;s say &quot;the logistics department is late with the shipments&quot; or the user says he &quot;doesn&#039;t like this design&quot;. You can write the problem down or just keep it in your mind.<\/li>\n<li>Ask:\u00a0<strong>why?<\/strong><\/li>\n<li><strong>Write the answer down or keep it in your mind.<\/strong> Maybe you&#039;ll hear, say, &quot;there&#039;s a delay because there aren&#039;t any empty post machines&quot; and &quot;something&#039;s the wrong color.&quot;<\/li>\n<li>Ask again:\u00a0<strong>why?<\/strong><\/li>\n<li><strong>Write the answer down again or keep it in your mind.<\/strong> You may hear that &quot;customers have no other delivery options&quot; and &quot;too childish colors, you want something more serious&quot;. As you can see, it pays to take notes because it can become difficult to keep everything in your mind. But it is not necessary to write.<\/li>\n<li>If you feel like you haven&#039;t found the real cause of the problem yet, ask <strong>&quot;why&quot;<\/strong>\u00a0and again. Repeat until you feel you have found the answer.<\/li>\n<\/ol>\n<p>It is typically recommended to repeat this cycle at least <strong>5<\/strong> times, <a href=\"#footnote-1-17789\" id=\"note-1-17789\" class=\"footnote-link\">1<\/a> but it is not necessary. It is possible to continue both shorter and longer.<\/p>\n<p><strong>I warn you that the method has a limitation:<\/strong> success depends on the respondents&#039; ability to think, evaluate, and see the problem. If your team or user doesn&#039;t dig deeper, doesn&#039;t have the desire and time to answer, their answers may sound like &quot;I don&#039;t know&quot; or &quot;that&#039;s bad&quot;.<\/p>\n<p>So - tell the answerers to take their time, spend at least 15 minutes on this game (3 minutes for each question) to think and come up with the truth.<\/p>\n<p>The following may be useful for exercise <a href=\"https:\/\/miro.com\/templates\/5-whys\/\" target=\"_blank\" rel=\"noopener\">Miro<\/a> and <a href=\"https:\/\/www.mural.co\/templates\/five-whys-worksheet\" target=\"_blank\" rel=\"noopener\">mural<\/a> templates. But it is not necessary to use them.<\/p>\n<div id=\"parasas\" class=\"\"><svg viewbox=\"0 0 900 189\" width=\"200\">\n        <path class=\"d-1\" d=\"M67 50L5 172\"\/>\n        <path class=\"d-2\" d=\"M19 152c7 8 30 33 59 32 41-1 76-46 80-100 2-22-6-77-42-79C61 2-1 54 46 76\"\/>\n        <path class=\"a\" d=\"M204 126.9c1.4-6-1-23.7-8.8-23.3-33.2 1-44 50-31 54 11 3 22-10 36-25 2-3 14 9 25 10\"\/>\n        <path class=\"nie\" d=\"M211 157c45-44 65-58 70-54 6 5-16 42-12 45 6 4 47-55 57-49 7 4-7 34 4 47 8 11 20 7 28 1 18-14 28-28 27-22s-5 38 46 16c21-9 22-29 13-36-3-2-16 6-16 16-1 18 14 29 37 28\"\/>\n        <path class=\"t-1\" d=\"M387 80a1 1 0 1 0 2 0 1 1 0 1 0-2 0\"\/>\n        <path class=\"liu\" d=\"M444 184C549 88 546 23 536 23c-19 0-57 74-57 122 0 4 5 13 13 16 5 3 11 2 16 1 6-1 11-6 17-10l39-32c0 6-2 8-3 14-2 7-2 10 1 14l5 4c6 3 14 1 20-1 17-7 26-19 44-29 3-1 8-4 12-2l5 6c4 11 1 16 4 22s13 10 20 8 12-9 13-14l4-13 3-5 6-4 13-5c3-1 6-3 10-8\"\/>\n        <path class=\"t-2\" d=\"M576 85a1 1 0 1 0 2 0 1 1 0 1 0-2 0\"\/>\n        <path class=\"s-1\" d=\"M720 142c8 2 27 3 35-3 6-4-18-36-22-32-3 4-6 19-30 65\"\/>\n        <path class=\"s-2\" d=\"M756 140c4-1 9-4 12-8\"\/><\/svg>\n    <\/div>\n    <noscript><img decoding=\"async\" src=\"https:\/\/debesyla.lt\/uzrasai\/wp-content\/themes\/debesyla-uzrasai-child\/inc\/img\/fallback-parasas.png\" alt=\"Daniel\" style=\"top: -2.5em; position: relative;\"><\/noscript>\n<div class=\"footnotes\"><hr \/><ol><li id=\"footnote-1-17789\" class=\"footnote\"><p>That is why the technique is called the &quot;5 Whys&quot; method.<a href=\"#note-1-17789\" class=\"footnote-return\">&#8617;<\/a><\/p><\/li><!--\/#footnote-1.footnote--><\/ol><\/div><!--\/#footnotes-->","protected":false},"excerpt":{"rendered":"<p>The &quot;5 whys&quot; technique is suitable for both thinking of ideas and describing the user&#039;s wishes. Can be used both in a team and alone.<\/p>","protected":false},"author":1,"featured_media":17792,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[59,85],"class_list":{"0":"post-17789","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-pamastymai","8":"tag-kurybiskumas","9":"tag-metodai"},"_links":{"self":[{"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/posts\/17789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/comments?post=17789"}],"version-history":[{"count":0,"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/posts\/17789\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/media\/17792"}],"wp:attachment":[{"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/media?parent=17789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/categories?post=17789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/debesyla.lt\/uzrasai\/en\/wp-json\/wp\/v2\/tags?post=17789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}